Biography:

Akhila Harinarayan is a technology enthusiast with a deep understanding of information technology outsourcing. She has completed her Bachelors in Technology from Sri Venkateswara University, India in 2008 and Masters in Business Administration from the University of Wales, UK in 2016. She has worked with multiple enterprises and has advised strategic approaches and growth direction for their business. She specializes in building customer experience services and has deep expertise in the services provided by major information technology vendors. Akhila has published multiple papers in journals, chapters in textbooks and is a reviewer of books from HBR.